Frequently Asked Questions
Everything you need to know about Zic VPN. Can't find what you're looking for? Contact our support team.
Zic VPN is a fast, secure, and private VPN service that encrypts your internet connection and hides your IP address. It uses modern encryption with WireGuard and V2Ray protocols to help protect your privacy on supported devices.
Zic VPN is available now for Android (APK), Windows (ZIP), and iOS on the App Store, with macOS available through our TestFlight beta. A Linux client is in development.
Zic VPN does not store browsing history, DNS queries, traffic content, websites visited, or the data transmitted through the VPN tunnel. To operate the service, we do process limited operational data such as the IP address used to connect, the latest handshake timestamp, bandwidth usage, and the VPN server you connect to.
Zic VPN supports WireGuard and V2Ray protocols. WireGuard offers modern cryptography with minimal overhead for strong performance. V2Ray can help improve connection reliability on certain network types.
Zic VPN operates 50+ servers across 10+ countries, including locations in Vietnam, Singapore, Japan, South Korea, Hong Kong, United Kingdom, Germany, United States, Australia, and India. We're constantly expanding our network.
Zic VPN's Kill Switch instantly blocks all internet traffic if the VPN connection drops unexpectedly. This prevents your real IP address and data from being exposed, even for a fraction of a second. It reactivates automatically once the VPN reconnects.
Yes. Public Wi-Fi networks at cafes, airports, and hotels can expose your traffic to additional risk. Zic VPN encrypts traffic over supported connections to reduce that risk when using those networks.